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Our Story

In 2016, we initiated a workplace transformation at CBRE Canada that continues to elevate our offices across Canada. Having advised local and multi-national clients, we had significant insight into tenant needs, but living through the experience has enabled us to shape our future at work and have a deeper appreciation for the challenges and choices facing office tenants. Explore our transformation journey and get inspired to build advantage for your employees and clients from your real estate.

Watch Our Transformation in the Toronto Downtown Office

CBRE Toronto Downtown

The Process That Got Us Here

phase1DEFINE NEEDS

What is changing in our business?
Where could we locate to best meet future needs?
What kind of workplace do we want to create in order to attract the employees we want to hire in the future?
How much space do we need?

phase2UNDERSTAND OPTIONS

Which option is best for us?
To stay or relocate?
If we relocate, what are our options?
What would our real estate and facility costs be?

phase3SELECT SITE

What is the best decision
for our business?
How do we get the
best real estate deal
& transaction?

phase4CONSTRUCT LEASEHOLDS

How do we manage the build out?

phase5MOVE

How do I minimize business disruption to employees & clients?

Our Workplace Principles

CBRE’s workplace journey in Canada was guided by five principles key design themes. These were collectively decided by employees from all areas of our business. Our inclusive approach a positive end result that had broad appeal.

By providing workplaces that promote different work styles and ad-hoc collaboration, we have enhanced employee and client interactions. We focused on open concept floor plates and vertically integrated floors to better connect employees and provide continuous circulation throughout our offices. Telephone rooms, hoteling stations, and large open café environments provide opportunities for employees to collaborate.

We wanted to provide a variety of work styles for our dynamic workforce which spans multiple generations and personality types. Quiet rooms, telephone rooms, huddle rooms for teams, and high-tech rooms encompass the task-based areas in our new offices beyond individual work stations.

Workplace technology coupled with our National Digitization Program that digitized 80-85% of CBRE’s paper files enables employees to work effectively away from their workstations and move fluidly throughout our offices. As a result of paper reduction, fewer drawers and storage cabinets provide significant savings and more square footage for employees to enjoy.

CBRE sought WELL Certification, the world’s first building standard to focus on enhancing employees’ health and wellness through the built environment, in four Canadian offices. CBRE is pioneering wellness in workplace design and has the most WELL Certified office spaces of any company across the globe.

Our Canadian offices were assessed, monitored, and tested across seven wellness categories: air, water, nourishment, light, fitness, comfort, and mind. Four of our offices received WELL Certification, including CBRE’s Canadian Headquarters in the heart of Toronto’s Financial District located at 145 King Street West, the Toronto West office located adjacent to Pearson International Airport at 5935 Airport Road, the Toronto North office located at 2005 Sheppard Avenue East, and our Western Canadian Headquarters in downtown Vancouver located at 1021 West Hastings Street. CBRE is the only firm in Canada with certification across multiple locations.

These offices were created with employee wellness at the forefront of each design decision and individually incorporate over 100 wellness features. These include universal access to natural light for all employees, internal air quality within the top 1% of offices globally, ergonomic sit-stand desks, and noise-attenuating technology to reduce stress-inducing background noise.

Each of our offices reflect and support the vibrant culture that permeates CBRE. Our café common spaces are designed to foster connections across departments and encourage our clients and partners to take breaks with us or have informal meetings over coffee. A key factor in our designs was ensuring that our offices increased employee satisfaction during the work day.

How We Did It

CBRE Transformed

WORKPLACE STRATEGY

WE MAKE THE EXPERIENCE OF GOING TO WORK BETTER. WE CREATE, IMPLEMENT AND SUSTAIN WORKPLACE STRATEGIES TO IMPROVE EMPLOYEE ENGAGEMENT, DRIVE CHANGE AND MANAGE CORPORATE REAL ESTATE CAPITAL BETTER.